Yodlee Solutions | Associate Client Services Engineer | Jobs in Bangalore | Apply Online.

Yodlee

Post Name: Associate Client Services Engineer (Associate CSE)

Education: BE/ BTECH (Computers)/ MCA from a recognized University.

URL: http://www.yodlee.com/

 

Responsibilities:

  • Provide technical assistance and support for incoming service requests and issues related to Yodlee products and solutions
  • Service request queue management and follow up for timely resolution of technical cases escalated to internal teams
  • Respond to email messages from customers seeking help
  • Provides professional and helpful support for Yodlee products line(s), well prognosis, and/or completion product performance
  • Completes advanced product line training (Field Service Personnel not included)
  • Work closely with other teams to bring in faster resolution
  • Adherence to Process, Policy & Procedures Meeting and exceeding client SLA

Work Experience: More than 01 year

Job Place: Bangalore.

To Apply Online