Walk-in Interview for BTECH (Computers/ IT/ Electronics & Communications) in Grape City India Pvt. Ltd Delhi/ NCR.
Walk-in Interview on 9th January 2010 (Saturday) Delhi / NCR Candidates are preferred.
Time: 10:00 AM to 2:00 PM
GrapeCity, is one of the leading Component Vendor (in developing, selling, and supporting tools like grid, chart, UI controls used by .NET programmers for rapid application development) is looking to grow the Product Support Engineering team for their Noida office. GrapeCity is looking for technically smart, with good problem solving & aptitude, and customer engagement skills people to be part of this team. The roles & responsibilities of this team as follows:
1) Resolve customer queries – customers are programmers/developers from all across world using Components in their solutions. The queries can be originated from email, forum or phone calls.
2) Build up Knowledge base – prepare FAQ’s, knowledge base articles, sample applications for customers on how to use the features/functionalities of the Component. For example, need to show with a sample on how to use our Grid control with LINQ as data source, or how to use Chart control as Heart Monitor Screen.
Job Post: Trainee/ ASE-Product Support.
Education: B.Tech (CS/ IT/ E&C)/ MCA with 60% aggregate throughout academics.
Job Profile:
- Responsible for technical support for Product (development tools) used by the programmers in their application
- The products include components like Chart/Grid/Report etc used by the programmers as 3rd party product in their application. These products ease their application development time, and provide good features.
- The products support multiple technologies like .NET WinForm, ASP.NET, AJAX, Mobile, WPF, Silverlight etc.
- Handling Technical queries for various Products
- Resolving technical queries by either providing solution or workaround with working sample and with supporting reasoning’s.
- Developing samples/videos/other technical material
- Keeping updated with latest products, technologies, and utilities.
- Willing to in Evening Shifts (6:30 PM – 3:30 AM) work minimum 2 weeks a month.
Requirement:
- Good Analytical & Logical reasoning skills
- Good Problem solving skills
- Good communication (written & verbal)
Interview Process:
- Aptitude & Logical Test – 30 minutes
- HR Screening – 30 minutes
- Technical Rounds
- HOD Round
- Final Round
To Apply: The entire process may take 3 to 4 hours (or even more). Candidates need to carry hardcopy of your resume with them and report at the day and timing (provided above) at the following address given below:
Venue : –
GrapeCity India Pvt Ltd,
A-15, Sector -62,
Noida.