BE/ BTECH (Computer Science) required in Hewlett-Packard (HP).
Education: BE/ BTECH (Computer Science) from a recognized University.
Work Experience:
0 – 2 Years
Job Location: Bangalore
Work Domain:
- Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
- Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.
- Change Management/ Implementation: Independently implement changes/solutions to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area of technical responsibility.
- Patch and Security Management: Apply patch and security changes per policy.
- Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
- Solution Design: Understand the HP solutions set and be able to apply these solutions to meet customer and/or trade infrastructure needs within area of responsibility.
- Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).
- Project Management: Participate in customer and internal projects, including transformation.
- Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters.
- Teamwork: Work as part of a team, which may be virtual and/or global. Typically advises or sets direction for: Single customer/small group of similar customers, Country or subregion
URL: www.hp.com