HCL Technologies will conduct a recruitment drive at Graphic Era University for hiring of fresh Engineering Graduates passing out from 2014 batch.
Event Date: 13 June 2014
Time: 9 AM Onwards
Event Location: Dehradun
Job Type: IT Infrastructure Support
Qualification: A BE/BTech 2014 batch passout in EEE, CS, IT, ECE or EIE stream from any recognized university in India.
Job Location: Noida
Salary Package: Rs. 1,75,000/-
Job Description:
- Provide level 1 support and perform other activities based adhering on SOPs/work instructions
- Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
- Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s www.presentjobs.com
- Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
- Administer and provide User account provisioning & activities
- Assign work orders / incidents to appropriate support teams and follow up until closure.
- Route problems to internal 2nd and 3rd level IT support staff
Venue:
Graphic Era University,
566/6, Bell Road,
Clement Town,
Dehradun,
Uttarakhand