BE/ BTECH (IT) required in eGain Communications Pvt. Ltd.
eGain is a leading provider of customer service and contact centre software, used by global enterprises for over a decade. 24 of the 50 largest global companies rely on eGain to transform their traditional call centres into profit centres, and extend their competitive advantage through unmatched customer service. eGain’s software suite, available licensed or hosted, includes integrated, best-in-class applications for customer email management, live web collaboration, virtual agent customer service, knowledge management, and web self-service. These robust applications are built on the eGain Service Management Platform (eGain SMP), a scalable next-generation framework that includes end-to-end service process management, multi-channel, multi-site contact centre management, a flexible integration approach, and certified out-of-the-box integrations with leading call centre and business systems.
Education: BE/ BTECH
(CS/ IT) from a recognized University.
Experience: Fresher
URL: www.egain.com
Work Domain:
- Develop and execute effective test cases
- Ensuring Testing Process is followed
- Analysis of Test results
- Report Defects/ Bugs
Job Location: Noida
Desired: Candidates with ISTQB certification or any professional course in testing will be preferred. Must possess excellent oral and written communication skills.