Ericsson India: Opening for Engineer 1st Level Assurance Post | Apply Online | February 2012

Ericsson India is looking for Engineering passout from Electronics, Electrical & computer Science background to apply Online for the Service Engineer post in the company.

ERICSSON

Job Location: Noida (Uttar Pradesh)

Post Name: Engineer - 1st Level Assurance-00053208

Qualification:

Candidate should be a BE/Btech Degree holder from Electrical, Telecommunication, Computer Science or equivalent field from any recognized university in India.

Experience: 0-2 years

Skills Required:

Candidate should possess good knowledge in

  • service networks/ GSM Network/ WCDMA network/ service applications characteristics and capabilities.
  • Service Performance indicators and their interpretation.
  • Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks

Besides this, Candidate should possess good communication skills(both written & Spoken) in Hindi & English.

Job Responsibility:

Candidate once selected will be responsible for the following tasks:

  • Service Alarm Monitoring
  • Alarm Management for the assigned Network Services
  • Ticket Management
  • Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
  • Work Order Handling
  • Regular follow up on the events with relevant departments working on it as per the MSTOP process
  • Work towards KPI & Balanced Scorecard parameters
  • Work towards the IPM parameters assigned by the Shift Manager
  • To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
  • Adherence to the organizational guidelines & departmental processes & procedures

Click Here for Complete Details & To Apply Online