Feb 17, 2012 Apply online, Computer Science, Electrical, Electronics and Communication, Electronics and Telecommunication, Freshers, IT, Job After Btech, Software Engineering, telecommunication, Without Experience
Ericsson India is looking for Engineering passout from Electronics, Electrical & computer Science background to apply Online for the Service Engineer post in the company.
Job Location: Noida (Uttar Pradesh)
Post Name: Engineer – 1st Level Assurance-00053208
Candidate should be a BE/Btech Degree holder from Electrical, Telecommunication, Computer Science or equivalent field from any recognized university in India.
Experience: 0-2 years
Candidate should possess good knowledge in
- service networks/ GSM Network/ WCDMA network/ service applications characteristics and capabilities.
- Service Performance indicators and their interpretation.
- Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks
Besides this, Candidate should possess good communication skills(both written & Spoken) in Hindi & English.
Candidate once selected will be responsible for the following tasks:
- Service Alarm Monitoring
- Alarm Management for the assigned Network Services
- Ticket Management
- Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
- Work Order Handling
- Regular follow up on the events with relevant departments working on it as per the MSTOP process
- Work towards KPI & Balanced Scorecard parameters
- Work towards the IPM parameters assigned by the Shift Manager
- To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
- Adherence to the organizational guidelines & departmental processes & procedures
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This post was written by Lalit Joshi